سياسة الشحن
🚚 Shipping Policy
At Levitate Egypt, we aim to deliver your orders quickly, safely, and transparently across all governorates in Egypt.
📦 Order Processing Time
- Orders are processed within 1–2 business days after confirmation.
- Orders placed on weekends or public holidays are processed on the next working day.
- You will receive a confirmation call/message before shipping.
🇪🇬 Shipping Coverage
We ship to all governorates across Egypt.
⏱️ Delivery Time
- Cairo & Giza: 1–3 business days
- Alexandria & Delta: 2–4 business days
- Upper Egypt & remote areas: 3–5 business days
Delivery times may vary during peak seasons or due to unforeseen circumstances.
💰 Shipping Fees
- Shipping fees are calculated based on your location and will be displayed at checkout.
- Typical shipping rates:
- Cairo & Giza: EGP 100
- Other governorates: EGP 100 (for a limited time)
🚨 Free shipping may be available on selected offers or orders above a certain value.
💳 Payment on Delivery (COD)
- We offer Cash on Delivery (COD) across Egypt.
- Please ensure availability of the full amount upon delivery.
- Our courier will attempt delivery up to 2 times before returning the order.
📍 Delivery Attempts & Failed Deliveries
- If the customer is unavailable or unreachable, the courier will reschedule delivery.
- Repeated failed attempts may result in order cancellation.
📦 Order Tracking
- Once your order is shipped, you will receive a tracking number or confirmation message via SMS/WhatsApp (This step depends on the courier).
🚨 Important Notes
- Please ensure your address and phone number are accurate to avoid delays.
- Delivery times are estimates and may be affected by weather, holidays, or courier delays.
- Some remote areas may require additional delivery time or fees.
❓ Need Help?
If you have any questions regarding your shipment, feel free to contact us:
- 📞 Phone / WhatsApp:
- 📧 Email: Info@nasaq-eg.com
- 🌐 Website: nasaq-eg.com