سياسة الشحن

🚚 Shipping Policy

At Levitate Egypt, we aim to deliver your orders quickly, safely, and transparently across all governorates in Egypt.


📦 Order Processing Time

  • Orders are processed within 1–2 business days after confirmation.
  • Orders placed on weekends or public holidays are processed on the next working day.
  • You will receive a confirmation call/message before shipping.

🇪🇬 Shipping Coverage

We ship to all governorates across Egypt.


⏱️ Delivery Time

  • Cairo & Giza: 1–3 business days
  • Alexandria & Delta: 2–4 business days
  • Upper Egypt & remote areas: 3–5 business days

Delivery times may vary during peak seasons or due to unforeseen circumstances.


💰 Shipping Fees

  • Shipping fees are calculated based on your location and will be displayed at checkout.
  • Typical shipping rates:
    • Cairo & Giza: EGP 100
    • Other governorates: EGP 100 (for a limited time)

🚨 Free shipping may be available on selected offers or orders above a certain value.


💳 Payment on Delivery (COD)

  • We offer Cash on Delivery (COD) across Egypt.
  • Please ensure availability of the full amount upon delivery.
  • Our courier will attempt delivery up to 2 times before returning the order.

📍 Delivery Attempts & Failed Deliveries

  • If the customer is unavailable or unreachable, the courier will reschedule delivery.
  • Repeated failed attempts may result in order cancellation.

📦 Order Tracking

  • Once your order is shipped, you will receive a tracking number or confirmation message via SMS/WhatsApp (This step depends on the courier).

🚨 Important Notes

  • Please ensure your address and phone number are accurate to avoid delays.
  • Delivery times are estimates and may be affected by weather, holidays, or courier delays.
  • Some remote areas may require additional delivery time or fees.

❓ Need Help?

If you have any questions regarding your shipment, feel free to contact us:

  • 📞 Phone / WhatsApp: 
  • 📧 Email: Info@nasaq-eg.com
  • 🌐 Website: nasaq-eg.com